Current Disaster Updates


***If you are a business that has updates or wants to help, please call 850-815-4925 or email ESF18@em.myflorida.com***


CLICK HERE to see a live map of Hurricane Ian Store Closures

Walmart Closures 

Publix Closures

Pharmacy Closures

Expedia Emergency Accommodations Portal


Click Here to see the latest update from Governor Ron DeSantis.


Disaster Unemployment Assistance

  • Work search reporting and other requirements for Reemployment Assistance claims have been temporarily waived for Floridians impacted by Hurricane Ian in FEMA disaster-declared counties. Eligible Floridians must file for regular state Reemployment Assistance benefits before applying for Disaster Unemployment Assistance (DUA). DUA is also available for individuals and businesses in FEMA disaster-declared counties. Learn more here.

Private Partner Updates

Businesses offering services and assistance for Floridians impacted by Hurricane Ian:

Uber Technologies: 

  • Update - Uber Announces Free Round-Trip Rides to Central Florida Shelter Locations in Orange, Brevard, Seminole, Volusia, and Osceola Counties in Preparation of Hurricane Ian
  • Private-sector partner, Uber, is offering round-trip rides to and from Southwest Florida shelter locations in Hillsborough, Pinellas, Manatee, Pasco, Lee, Charlotte, and Sarasota counties listed at www.FloridaDisaster.org. Riders can enter promotional code IANRELIEF in the app to redeem a free round-trip up to $30 each way. Rides must be requested to or from any state-approved evacuation shelter in Florida listed here.

Hertz:

  • Hertz continues to serve its customers throughout Florida in the aftermath of Hurricane Ian and is working with government and relief organizations to make vehicles and trucks available for their efforts. Hertz is offering flexibility to customers impacted by the storm who may need to modify or cancel reservations and taking the following actions:
    • Freezing rates in line with the declaration of state of emergency;
    • Offering flexible one-way rentals;
    • Processing refunds proactively to pre-paid products and credit-card-reserve fees;
    • Suspending sales of our toll packages in Florida; and
    • Providing emergency roadside assistance for vehicles that need to be towed.
  • Hertz is providing $1 million to support Hurricane Ian relief and recovery efforts in its home state of Florida. This includes a $500,000 donation to the Florida Disaster Fund and a $150,000 donation to Collaboratory’s, Southwest Florida Emergency Relief Fund, which benefits the United Way of Lee, Hendry, and Glades Counties.
  • In addition, the company is providing $350,000 in grants to employees in the most severely impacted areas. Employees can also receive grants through the Hertz Employee Relief Fund, which enables the company’s employees to help one another.

For more details about Hertz’s customer support, visit: www.hertz.com/Hurricane-Ian-Support.

U-Haul International, Inc.: 

  • U-Haul is offering 30 days of free storage and U-Box container usage at 43 Florida locations. As families evacuate and create their emergency plans ahead of Hurricane Ian, U-Haul is uniquely positioned to offer assistance. As part of our disaster relief program, we're able to provide secure locations for Florida residents to protect their possessions. Find more information here.

Comcast:

  • Comcast has opened Xfinity WiFi hotspots in Central, North and Southwest Florida, and the Panhandle for Xfinity customers and non-customers to stay connected during and after the storm. Details are available here.

AT&T:

  • AT&T is waiving talk, text, and data overage charges for AT&T Postpaid & PREPAID customers with billing addresses in 828 zip codes across Florida from September 28, 2022, through October 28, 2022, to keep customers connected before, during and after any major storm event.
  • To assist the recovery, AT&T is now welcoming other carriers’ customers to roam on AT&T networks so they can connect, even if their carrier’s service isn’t available after the storm. Once this roaming begins, customers will automatically be connected to AT&T network.
  • Only 1 AT&T Corporate store location remains closed at this time in Port Charlotte. All other Corporate store locations in the impacted area around the state are open and ready to address customer needs, including providing mobile phone charging assistance.

Charter Communications:

  • Charter Communications has opened nearly 175,000 Spectrum Out-of-Home WiFi access points across Florida, Georgia and South Carolina in support of preparation for and response to Hurricane Ian. Information on how to access the points is here.

T-Mobile:

  • T-Mobile has four Community Support Trucks loaded with supplies including chargers, charging cords and cell phones, as well as three wi-fi trailers with the ability to charge up to 80 phones each, along with Wi-Fi.  These assets are staged just outside of the impact area and will be deployed as soon as it is safe to do so. Most T-Mobile customers are on plans with unlimited talk, text and data, for those who aren't, T-Mobile continues to offer unlimited talk, text, and data starting September 28 through October 3 for those most impacted by the storm.  Text to Give opportunities are also available and the most updated information from T-Mobile can be found at https://www.t-mobile.com/news/community/hurricane-ian 

Verizon:

  • Active customers in affected ZIP codes impacted by Hurricane Ian will have access to unlimited domestic Talk, Text & Data through 10/4. Click here to see eligible zip codes.
  • Verizon's crisis response team will also provide free communications support to public safety agencies responding to the hurricane, setting up portable cell sites, Wi-Fi hotspots, free charging stations and other services.

Lumen/CenturyLink:

  • Lumen/CenturyLink is offering Emergency Call Forwarding free of charge for 90 days to residential and small business customers in southwest Florida impacted by Hurricane Ian. The service allows customers who have been displaced from their home or business due to the hurricane to receive their home or business phone calls on an alternative number. CenturyLink is also waiving late fees, vacation service fees and disconnect fees for impacted customers. To set up these services, customers can call 800-244-1111.
  • Lumen has enacted its “Lumen Cares Portal” for employees to donate to those affected by the hurricane. All donations will go to Florida disaster assistance programs and will be matched by Lumen.

SpaceX:

  • SpaceX is supporting the Florida Division of Emergency Management with Starlink high-speed satellite internet service to enable connectivity for recovery and first response efforts.

Anheuser-Busch:

  • At the request of the American Red Cross, Anheuser-Busch is delivering twenty truckloads – more than one million cans – of emergency drinking water to support local communities in Florida recovering from Hurricane Ian.

Wells Fargo & Company:

  • On September 30, 2022, Wells Fargo is checking on their employees and locations that were in the path of the storm. 52 of the 600 branches are currently closed. Servicing is limited at this time, but Wells Fargo has generators and mobile ATMs ready to mobilize.
  • Wells Fargo announced that they are donating $1 million to the American Red Cross and three other charitable organizations who are supporting response to Hurricane Ian. Additionally Wells Fargo will be enabling donations via their ATMs so that customer are offered the option to donate to the American Red Cross.

Wawa:

  • Find information on gas availability at Wawa HERE
  • Wawa has made a $500,000 donation to the Florida Disaster Fund to help aid in recovery efforts.
  • Wawa stores in Florida are providing free coffee and fountain beverages to all first responders in Florida, including police, fire, EMT and the National Guard for all they are doing to support and serve our communities during Hurricane Ian response and recovery efforts.

Publix Super Markets:

  • 5 out of 47 stores in Charlotte and Lee counties are closed.
  • Publix has delivered more than 700 truckloads of water, equal to almost a million cases, delivered more than 3 million pounds of ice, and is storing double the store’s normal volumes. Prior to closing stores impacted by the storm, Publix donated perishable products to local police, firefighters, and emergency response teams, and also ensured that associates that work nearby and prepare these stores for the storm received donated product for themselves and their families. Publix associates have diligently taken care of their customers, communities, and each other.
  • This map provides the most up-to-date information on changes to store hours.

Walmart Inc.: 

  • Walmart, Sam’s Club and the Walmart Foundation are committing up to $6 million to recovery and relief efforts. This support will include donations of essential supplies and grants to organizations providing relief on the ground. Our customers, members and associates are the most generous people we know. So as part of this commitment, we will help maximize their impact by matching contributions 1:1 when they donate at our registers (up to $2.5 million) or through our associate giving program.
  • Walmart has activated Disaster Displacement Assistance for impacted associates to assist them in evacuating to safety. Walmart Transportation has positioned 400 drivers in Mississippi, Alabama, and Georgia to support recovery efforts. Walmart and Sam’s Club have pushed more than $23 million in additional water and disaster related merchandise ahead of the storm, including over 660 truckloads of additional water and disaster related merchandise ahead of the storm.  A public-facing map showing store and club closures that updates in real-time has been published at Hurricane Ian Facility Status (walmart.com).
  • The following locations are closed:
    • Punta Gorda Walmart Supercenter, 5001 Taylor Rd, Punta Gorda, FL 33950
    • Fort Myers-Cape Coral Neighborhood Market, 3920 Skyline Blvd, Cape Coral, FL 33914
    • Fort Myers Beach, 17105 San Carlos Blvd, Fort Myers Beach, FL 33931
  • The communities we serve in Florida are beginning to activate response and recovery efforts after Hurricane Ian. We are grateful for the response effort underway including associates working alongside state leaders and first responders. Our Walmart Health centers in Tampa and Orlando are offering complimentary sick or injury exams. To make an appointment, please visit walmarthealth.com. We also accept walk-ins.For more information about healthcare, supplies, food, or other services available see below.
    • Health and Wellness Services
      • Kissimmee, FL
        Store 2881
        904 B Cypress Pkwy, Kissimmee, FL
        Walmart Health is open Mon. – Fri. from 7:30am – 7:30pm; Sat. from 9am – 5pm; Sun. telehealth only*
      • Sanford, FL
        Store 857
        3647 S Orlando Dr, Sanford, FL
        Walmart Health is open Mon. – Fri. from 7:30am – 7:30pm; Sat. from 9am – 5pm; Sun. telehealth only*
      • Wesley Chapel, FL
        Store 3418
        28516 State Road 54, Wesley Chapel, FL
        Walmart Health is open Mon. – Fri. from 7:30am – 7:30pm; Sat. from 9am – 5pm; Sun. telehealth only*
      • Brandon, FL
        Store 2387
        11108 Causeway Blvd, Brandon, FL
        Walmart Health is open Mon. – Fri. from 7:30am – 7:30pm; Sat. from 9am – 5pm; Sun. telehealth only*
    • Water
      • Port Charlotte, FL
        Store 721
        19100 Murdock Cir., Port Charlotte, FL
        Only Oct. 3 from 10 a.m. until all product is distributed

      • Arcadia, FL
        Store 811
        2725 SE Highway 70, Arcadia, FL
        Only Oct. 3 from 10 a.m. until all product is distributed

Home Depot:

  • All Home Depot locations except the one located at 12621 S McCall Rd, Port Charlotte, FL 33981. 
  • Closures and changes to hours will be reflected on the Home Depot website.
  • Home Depot Command Center, with leaders in supply chain, HR, and operations, opened on Monday and has been sending additional supplies to Florida, checking on associates, and monitoring stores. More than 450 truckloads of emergency product (generators, gas cans, extension cords, batteries, tarps, lanterns, plywood, dry wall, water, etc.) have been sent to stores in the expected impact areas. Trucks are outside impacted areas so they can be moved in quickly after the storm.

Lowe's Home Improvement:

  • The Lowe’s Command Center remains in full activation to support stores impacted by Hurricane Ian.
  • As of this morning, Lowe’s has moved more than 1000 trucks into impact zones, and continues to move much needed response and recovery product.
  • All Lowe’s stores in Florida are now open, albeit we continue to monitor opening and closing hours, to ensure the safety of our associates and out customers.
  • Marvin Ellison, Lowe’s Chief Executive Officer and President, has announced a $2M commitment to support disaster relief efforts for associates, customers and communities in Florida. Funding will assist Lowe’s disaster relief partners and nonprofit Pro customers, helping these organizations and others provide critical relief and recovery supplies.
  • To support our associates, Lowe’s has:
    • Deployed Emergency Response Teams from non-impacted stores to assist stores in impact zones.  This will allow impacted associates to take care of their families and homes.
    • Deployed meal and hygiene kits.
    • Deploying shower and washer/dryer trailers, to facilitate our associates getting a hot shower and being able to launder clothing.
    • Deployed gas tankers to fuel associate vehicles.

Walgreens

  • Walgreens has mobilized its teams to respond. Patients can contact pharmacy staff 24/7 through Pharmacy Chat. Visit Walgreens.com/FindAStore or visit the mobile app to refill prescriptions and pick up at a nearby Walgreens Pharmacy.
    • Closed Walgreens in Southwest Florida:
      • Sarasota - 1700 N Lockwood Ridge Rd
      • Port Charlotte - 3001 Tamiami Trl 
      • Cape Coral - 1534 Cape Coral Pkwy
      • Fort Myers Beach - 17065 Pine Ridge Rd
      • Naples - 4290 Tamiami Trl E 
      • Naples -12780 Tamiami Trl E
      • Marco Island - 1800 San Marco Rd

CVS

  • CVS Pharmacy has re-opened a majority of its stores. Any CVS that is open in the impacted area can fill prescriptions.
    • Bartow - 120 W. Van Fleet Dr
    • Sanibel - 2331 Palm Ridge Rd
    • Sarasota - 5361 Fruitville Rd
    • Longboat Key - 505 Bay Isles Pkwy
    • Winter Haven - 400 6th St Nw
    • Sarasota - 3709 N Tamiami Trl
    • Sarasota - 2811 Clark Rd

Chick-Fil-A:

  • For two weeks starting Tuesday, Chick-fil-A will deploy an 18-Wheeler Food Truck to Fort Myers at a location hosted by the Southern Baptist Convention,  serving up to 1,000 sandwiches per hour to impacted residents.

Airbnb:

  • Airbnb has launched a special website to help Hurricane Ian Relocation efforts for impacted residents at Airbnb.com/hurricaneianflorida.  The page features open (vacant and available for rent) properties that are available to be booked outside of the FEMA Disaster zones.  As communities become fully restored with water and electricity, Airbnb will add more open properties to Airbnb.com/hurricaneianflorida
  • For Florida residents displaced due to Hurricane Ian, Airbnb is also working with their nonprofit partners to offer vouchers for temporary housing at Airbnb properties.  To learn more about how the voucher program works, see Airbnb’s full press release at  https://news.airbnb.com/airbnb-org-hurricane-relief-efforts/.  Separately, Airbnb has committed $250,000 to the Florida Disaster Relief Fund to support Florida communities impacted by Hurricane Ian.

Accommodation and Lodging Partners:

Trump International Beach Resort: 

  • The Trump International Beach Resort in Sunny Isles has implemented special discounted rates for Floridians needing accommodations in the wake of Hurricane Ian.  The resort welcomes pets under 40 pounds, and as a condo hotel, offers kitchens and laundry facilities in all of their rooms. To book a reservation, please call the hotel at 1-866-976-0383, or use this link

Expedia Group:

  • Expedia, in partnership with VISIT FLORIDA, to support the Emergency Accommodations Portal at Expedia.com/Florida which is being updated with the latest on available listings.
  • Expedia has been in contact with VISIT FLORIDA and has reached out to their travel partners to encourage them to waive cancellation fees, and reached out to accommodations to encourage them to waive pet restrictions. Consumers should ask in advance regarding any pet restrictions, so they are not surprised.

Rosen Hotels & Resorts

  • Rosen Hotels & Resorts has activated its Florida Resident Distress Rate. While the distress rates are being offered, Rosen hotels, which are pet-friendly, while not charge an additional fee for pets. The hotels also offer free WiFi. To book a reservation, call 866-33-ROSEN (76736)

Closures:

Whole Foods Market:

  • Whole Foods Market in Naples, 9101 Strada Pl, Naples, FL 34108, is open. No other information available.

Southeastern Grocers: Winn-Dixie, Fresco y Mas, Harveys.

Any liquor stores or pharmacies associated with impacted stores will be closed as well. If you do not see your store on the list, it is open as of the last update.

Target:

  • We’ve temporarily closed or adjusted hours at all locations in the storm’s immediate path, and you can find the current status of any store by visiting www.target.com/store-locator. Whenever there is a natural disaster, we work quickly to ensure our team members are safe, and we mobilize our supply chain to fast track critical supplies to our stores. We will also work with our team members, guests and regional partners in the coming days to help ensure that all communities impacted by Hurricane Ian have the resources they need to support recovery and rebuilding.
  • All Target store locations are open to serve customers, except for stores located in:
    • Port Charlotte
    • Southwest Fort Myers
    • Sarasota University Parkway (reopening 8:00 a.m., Eastern Time, on Monday, October 3)

Waffle House

  • As of Friday afternoon, only six Waffle House locations in Florida were closed, all in the areas hardest hit by Ian:
    • Bonita Springs
    • Cape Coral
    • Two locations in Fort Myers
    • Northport
    • Port Charlotte

Healthcare Ready:

  • Tracking pharmacy and dialysis center closures. Go to https://rxopen.org/ for a map of closures.

State Partner Updates:

Florida Department of Business and Professional Regulation (DBPR):

  • DBPR is coordinating with wholesale distributors of prescription drugs and medical gases to provide exceptions for the emergency distribution of these critical supplies.
  • The Disaster Contractors Network contains a list of licensed contractors that can be searched by contractor name, county, and type.  This can be found at, www.DCNonline.org

VISIT FLORIDA:

Volunteer Florida:

Florida Housing Finance Corporation (Florida Housing):

  • Florida Housing has ensured that all current listings are up to date in the event that families need to quickly relocate at www.FloridaHousingSearch.org.
  • Each SHIP office has an adopted disaster strategy that allows for assistance in the immediate aftermath of a declared disaster. Strategies may include temporary relocation and rental assistance, debris removal and short-term repairs to prevent further damage to the structure or to allow for occupancy until further repairs are made.

The Florida Restaurant and Lodging Association

  • Working to get the word out to lodging establishments to relax their pet policies and monitoring available lodging from Tallahassee to Pensacola and Palm Beach, Broward and Dade.
  • The FRLA has been working with Chick-fil-A, Firehouse Subs, Burger King, McDonald’s, 4Rivers, Texas Roadhouse, Culver’s, Popeyes, Benihana, Anna Maria Oyster Bar, Great Southern, Darden, Brinker, Red Lobster, Waffle House, Bloomin Brands to bring help.

Enterprise Florida:

  • Enterprise Florida, Inc. (EFI) is in regular communication with seaport, rail, airport, fuel, and power providers to coordinate between public and private sector partners ensuring that assistance, goods, and services during and after the storm are being delivered.

  • Enterprise Florida activated its Disaster Assistance page with a list of state and federal resources available for businesses to utilize in their mitigation, preparedness, response, and recovery activities.

CareerSource Florida:

  • CareerSource Florida is assessing needs at local workforce development board partners in counties impacted by Hurricane Ian. We are working with our partners at DEO to support recovery efforts and help connect affected residents with temporary employment and other recovery assistance.
  • All career centers are open with the exception of CareerSource Southwest Florida’s centers in Port Charlotte and Naples. To find your local career center, visit Find Your Local Team or the Career Center Directory.

The following state agencies have issued waivers:

  • The Florida Department of Transportation - size and weight restrictions.
  • The Florida Department of Highway Safety and Motor Vehicles - hours of service.

To obtain a copy of a State Agency Waiver, email ESF18@EM.MyFlorida.com


State of Emergency Declarations:

On September 24, 2022,  Governor Ron DeSantis issued Executive Order 22-219 (Amending Executive Order 22-218, Emergency Management – Tropical Depression Nine), expanding the state of emergency statewide. 

On September 23, 2022, Governor Ron DeSantis declared a State of Emergency in preparation for Tropical Storm Ian.  A copy of Executive Order #22-218: Emergency Management - Tropical Depression Nine is available HERE.

 

A State of Local Emergency has been declared in the following counties:

  • Alachua County declared a State of Local Emergency on September 26, 2022, at 1:54 p.m.
  • Bradford County declared a State of Local Emergency on September 24, 2022
  • Charlotte County declared a State of Local Emergency on September 26, 2022
  • Citrus County declared a State of Local Emergency on September 26, 2022
  • Clay County declared a State of Local Emergency on September 26, 2022
  • Collier County declared a State of Local Emergency on September 25, 2022
  • Desoto County declared a State of Local Emergency on September 26, 2022
  • Dixie County declared a State of Local Emergency on September 26, 2022
  • Flagler County declared a State of Local Emergency on September 26, 2022
  • Franklin County declared a State of Local Emergency on September 27, 2022
  • Glades County declared a State of Local Emergency on September 27, 2022
  • Gulf County declared a State of Local Emergency on September 27, 2022
  • Hardee County declared a State of Local Emergency on September 26, 2022
  • Hendry County declared a State of Local Emergency on September 26, 2022
  • Hernando County declared a State of Local Emergency on September 27, 2022
  • Highlands County declared a State of Local Emergency on September 26, 2022
  • Hillsborough County declared a State of Local Emergency on September 24, 2022.
  • Indian River County declared a State of Local Emergency on September 23, 2022
  • Jefferson County declared a State of Local Emergency on September 27, 2022
  • Lafayette County declared a State of Local Emergency on September 26, 2022
  • Lake County declared a State of Local Emergency on September 25, 2022
  • Lee County declared a State of Local Emergency on September 26, 2022
  • Leon County declared a State of Local Emergency on September 26, 2022
  • Levy County declared a State of Local Emergency on September 26, 2022
  • Liberty County declared a State of Local Emergency on September 23, 2022
  • Madison County declared a State of Local Emergency on September 27, 2022
  • Manatee County declared a State of Local Emergency on September 24, 2022, at 2:00 p.m.
  • Marion County declared a State of Local Emergency on September 26, 2022
  • Miami-Dade County declared a State of Local Emergency on September 23, 2022, at 6:55 p.m.
  • Monroe County declared a State of Local Emergency on September 23, 2022, at 4:30 p.m.
  • Nassau County declared a State of Local Emergency on September 27, 2022
  • Osceola County declared a State of Local Emergency on September 25, 2022.
  • Orange County declared a State of Local Emergency on September 27, 2022
  • Pasco County declared a State of Local Emergency on September 26, 2022
  • Pinellas County declared a State of Local Emergency on September 24, 2022, at 4:07 p.m.
  • Putnam County declared a State of Local Emergency on September 25, 2022.
  • Polk County declared a State of Local Emergency on September 24, 2022.
  • Seminole County declared a State of Local Emergency on September 23, 2022, at 11:38 a.m.
  • St. Johns County declared a State of Local Emergency on September 27, 2022
  • St. Lucie County declared a State of Local Emergency on September 27, 2022
  • Sumter County declared a State of Local Emergency on September 26, 2022
  • Suwannee County declared a State of Local Emergency on September 26, 2022
  • Taylor County declared a State of Local Emergency on September 26, 2022
  • Union County declared a State of Local Emergency on September 24, 2022, at 2:00 p.m.
  • Volusia County declared a State of Local Emergency on September 26, 2022
  • Wakulla County declared a State of Local Emergency on September 26, 2022
  • Walton County declared a State of Local Emergency on September 27, 2022

To obtain a copy of a State of Local Emergency, email ESF18@EM.MyFlorida.com.  

Road Conditions and Closures:

For current road conditions and closures, visit www.FL511.com.  

Report Price Gouging:

Report price gouging to the Florida Attorney General HERE.


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